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Frequently asked questions
Everything you need to know about Aurelia Jewels. Can't find an answer? Get in touch.
How long does delivery take?
Orders are delivered in 2–5 working days across Pakistan. Major cities usually receive orders within 48 hours.
Do you offer cash on delivery?
Yes. You can pay cash on delivery or by bank transfer at checkout.
Can I exchange or return an item?
Unused items in original packaging can be exchanged within 14 days of delivery.
Are your products original?
Every product is 100% original and quality checked before dispatch.
Where are you located?
You'll find us at Mall 1, Gulberg III, Lahore. We're open Mon–Sat, 12pm – 9pm.
How can I contact you?
Call us on +92 300 0000000 or use the form on our contact page — we usually reply within a few hours.